Shipping Policy
At Sana Cosmetics, we aim to deliver your favorite skincare products to your doorstep as quickly and safely as possible.
How Does Delivery Work?
- Once your order is confirmed, each product goes through a strict quality check.
- After approval, your items are securely packed and handed over to our trusted delivery partners.
- Our delivery partners will attempt to deliver the package at your provided address. If they face any issues, they’ll contact you directly.
How Are Items Packaged?
- All products are packed in sturdy boxes with an outer plastic layer.
- Each item is individually wrapped with bubble wrap.
- Fragile products like bottles receive extra care with multiple layers of protection.
We take pride in ensuring safe and damage-free deliveries.
Where Do We Ship?
We currently ship all across India.
How Can I Track My Order?
Once your order is dispatched, you’ll receive an email with:
- Tracking number
- Courier partner details
You can track your order status within 24 hours of dispatch.
Delivery Timelines
- Orders are usually shipped within 3–7 business days (excluding Sundays and public holidays).
- During sale events or high-volume periods, dispatches may take up to 7 days.
Customer Support
If you have any shipping-related queries, feel free to contact us:
- Email: info@sanacosmetics.com
- Support Hours: Monday to Saturday | 9:00 AM – 7:00 PM